Barbara resigns after being told patients complain of her rudeness but,having gone for interview at another practice with an equally acerbic receptionist,grovels for her old job back - and finds Doreen can also be rude. Ted becomes the Phone a Friend for a colleague on 'Who Wants to be a Millionaire?' but,after having to drive a man whose tyres Barbara has slashed by mistake to Scotland,nods off when the call comes. Martin,trying to emulate the dashing young investigative reporter next door, tries an aggressive approach to his interviews.

• Ramsay Gilderdale

• Mark Benton
• Sam Kelly
• Elizabeth Carling